Question 1

What is Nova Net Worth?

Accepted Answer

Nova is an AI-powered net worth tracking platform that helps you monitor all your assets and liabilities in one place. Track banking, investments, real estate, cryptocurrency, vehicles, and more with automatic syncing and AI-powered insights from Charlie, your personal financial assistant.

Question 2

Do I need to connect my bank to use Nova?

Accepted Answer

No! You can add any account manually — cash, investments, real estate, vehicles, cryptocurrency, collectibles, and other assets. Automatic bank connections through Plaid are optional but recommended for convenience, as they keep your balances updated automatically.

Question 3

What banks can I connect?

Accepted Answer

Nova integrates with Plaid to securely connect over 20,000 financial institutions across the US and Canada, including major banks like Chase, Bank of America, Wells Fargo, Capital One, and thousands of credit unions and regional banks. If your bank supports online banking, chances are it works with Nova.

Question 4

Is Nova available on mobile?

Accepted Answer

Nova is a Progressive Web App (PWA), which means it works beautifully on any device with a web browser — phones, tablets, and desktops. You can install it to your home screen for a native app-like experience with offline support, push notifications, and fast loading. No app store download required.

Question 5

Is my financial data secure?

Accepted Answer

Absolutely. Nova uses bank-level AES-256 encryption for all data at rest, secure TLS/SSL connections for data in transit, and we never store your banking credentials. Bank connections are handled through Plaid, a trusted financial infrastructure provider used by thousands of apps. We also employ Row Level Security (RLS) in our database so your data is completely isolated from other users.

Question 6

Does Nova sell my data?

Accepted Answer

Never. Your financial data is yours and yours alone. We do not sell, share, or monetize your personal information or financial data in any way. Our revenue comes exclusively from subscriptions — not from selling your data to advertisers or third parties.

Question 7

Can I share access with my spouse or partner?

Accepted Answer

Yes! Nova supports household sharing so you and your partner can view and manage your combined finances together. Each person gets their own login, and you control what's shared. This is available on SuperNova plans, making it easy to collaborate on financial goals as a couple.

Question 8

How much does Nova cost?

Accepted Answer

Nova offers two tiers: Nova at $9.99/month ($99/year) for essential tracking, and SuperNova at $19.99/month ($199/year) for advanced features like unlimited accounts, real-time sync, AI-powered analytics, and household sharing. Both include a 30-day free trial with no credit card required. Enterprise pricing is available for organizations.

Question 9

What happens after my trial ends?

Accepted Answer

After your 30-day free trial, you'll be prompted to choose a plan to continue using Nova. If you don't subscribe, you'll lose access to connected accounts, AI insights, automatic syncing, and detailed analytics. You can export your data at any time during your trial, and we retain it for 30 days after your trial ends in case you decide to subscribe.

Question 10

How do I cancel my subscription?

Accepted Answer

You can cancel anytime from your account settings — no phone calls, no hoops to jump through. When you cancel, you keep access through the end of your current billing period. Your data is always yours, and you can export it at any time before or after canceling.

Question 11

What asset types can I track?

Accepted Answer

Nova supports a comprehensive range of asset and liability types: bank accounts (checking, savings, CDs), investment accounts (brokerage, retirement, 401k, IRA), real estate properties, vehicles, cryptocurrency, cash, collectibles, precious metals, businesses, insurance policies, and custom assets. On the liability side, track mortgages, auto loans, student loans, credit cards, personal loans, and more.

Question 12

How does the AI work?

Accepted Answer

Charlie, Nova's AI assistant, analyzes your financial data to provide personalized insights, budget recommendations, spending pattern detection, and financial goal guidance. Charlie explains its reasoning transparently — no black boxes. It can identify subscription costs, detect unusual transactions, forecast cash flow, suggest debt payoff strategies, and answer questions about your finances in plain language.

Question 13

Can I export my data?

Accepted Answer

Yes! You can export your complete financial data at any time in CSV format. This includes account balances, transaction history, net worth snapshots, and more. Your data belongs to you, and we make it easy to take it with you.

Question 14

What makes Nova different from Mint or YNAB?

Accepted Answer

Nova is purpose-built for net worth tracking — not bolted on as an afterthought. Key differences: AI-powered insights with transparent reasoning, automatic property and vehicle revaluation, comprehensive asset type support (crypto, collectibles, real estate), subscription detection, cash flow forecasting, debt payoff optimization, beautiful data visualization, and zero ads or data selling. Plus, Nova is a veteran-owned small business focused on your financial success, not investor metrics.

Question 15

How often does my data sync?

Accepted Answer

Connected accounts sync automatically via Plaid webhooks whenever your bank reports changes, plus a comprehensive daily refresh at 2 AM CT. SuperNova subscribers get real-time sync with more frequent updates throughout the day. Manual accounts can be updated anytime with a few clicks.

Question 16

Is Nova veteran-owned?

Accepted Answer

Yes! Nova Net Worth is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). Founded by Jesse Wunderlich, a Marine Corps veteran, Nova is built with the discipline, integrity, and mission-focus of military service. We're committed to serving our users the way we served our country.

Question 17

Does Nova have an API?

Accepted Answer

Nova offers an API for developers and power users who want to integrate their financial data with other tools and services. Visit our API documentation at /api-docs for details on available endpoints, authentication, and rate limits.

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