Account deletion – Help Center

Deleting Your Account

If you'd like to permanently delete your Nova account and all associated data, we've made the process simple. Please read through this page so you know exactly what to expect.

What Gets Deleted

Account deletion is permanent and irreversible. When you delete your account, we remove:

Your user profile and login credentials
All connected bank account data and Plaid connections
Net worth history, snapshots, and transaction records
Subscription and billing information
All preferences and settings

Once deletion is complete, this data cannot be recovered.

Before You Delete

We recommend taking these steps first:

Export your data — download your net worth history and transactions
Cancel your subscription — if you have an active SuperNova plan, cancel it to avoid any additional charges
Save any records you need — once your account is deleted, we can't retrieve anything

How to Request Deletion

Log in to your Nova account
Go to Settings → Data & Privacy
Click Delete My Account
Type "DELETE" to confirm
Enter your password for verification

Your account will be scheduled for deletion. There is a 7-day grace period during which you can log back in and cancel the deletion request. After 7 days, deletion is final.

Alternative: Cancel Instead

If you're not sure you want to permanently lose your data, consider cancelling your subscription instead. Your data stays accessible in read-only mode for 30 days, giving you time to decide.

Still need help? Reach out to our support team at /contact — we can walk you through the process or help with any concerns.

What Gets Deleted

Account deletion is permanent and irreversible. When you delete your account, we remove:

Your user profile and login credentials

All connected bank account data and Plaid connections

Net worth history, snapshots, and transaction records

Subscription and billing information

All preferences and settings

Once deletion is complete, this data cannot be recovered.

Before You Delete

We recommend taking these steps first:

Export your data — download your net worth history and transactions

Cancel your subscription — if you have an active SuperNova plan, cancel it to avoid any additional charges

Save any records you need — once your account is deleted, we can't retrieve anything

How to Request Deletion

Go to Settings → Data & Privacy

Click Delete My Account

Type "DELETE" to confirm

Enter your password for verification

Your account will be scheduled for deletion. There is a 7-day grace period during which you can log back in and cancel the deletion request. After 7 days, deletion is final.

Alternative: Cancel Instead

If you're not sure you want to permanently lose your data, consider cancelling your subscription instead. Your data stays accessible in read-only mode for 30 days, giving you time to decide.

Still need help? Reach out to our support team at /contact — we can walk you through the process or help with any concerns.