Part of our security guides.
If you'd like to permanently delete your Nova account and all associated data, we've made the process simple. Please read through this page so you know exactly what to expect.
Account deletion is permanent and irreversible. When you delete your account, we remove:
Once deletion is complete, this data cannot be recovered.
We recommend taking these steps first:
Your account will be scheduled for deletion. There is a 7-day grace period during which you can log back in and cancel the deletion request. After 7 days, deletion is final.
If you're not sure you want to permanently lose your data, consider cancelling your subscription instead. Your data stays accessible in read-only mode for 30 days, giving you time to decide.
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Still need help? Reach out to our support team at /contact — we can walk you through the process or help with any concerns.